Woman smiling

AJT | Collections Specialist Job Description

job title, keywords or company
city, state or zip

Collections Specialist

The Collections Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Collections Supervisor.


  • Reviewing open accounts for collection efforts.
  • Making outbound collection calls in a professional manner while keeping and improving customer relations.
  • Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
  • Collect customer payments in accordance with payment due dates.
  • Identify issues attributing to account delinquency and discuss them with management.
  • Review and monitor assigned accounts and all applicable collection reports.
  • Provide timely follow-up on payment arrangements.
  • Mail correspondence to customers to encourage payment of delinquent accounts.
  • Faxes documents to accounts and follow up.

Experience and Skills

  • The ideal candidate for this position will have a minimum of 2 years of corporate collections experience including interaction with a large customer base.
  • Strong communication, problem solving and analytical skills required
  • Ability to work independently and to adapt to a fast changing environment.
  • Proficiency in Microsoft Office including Excel, Word and Access.
  • Experience in a telecommunications environment is preferred but not required.
  • Must have attention to detail with an eye for accuracy.
  • Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.

< Back to Job Descriptions Library


| |

- Glassdoor


Featured Accounting Schools

BS Accounting, BS Business/Accounting, MBA Accounting, MS Accountancy

AA Accounting, BS Business Administration
AAS Accounting
BS Accounting, MS Accounting

© 2012 | Contact Us | Site Map | | | | About Us | Follow us

Related pages

payroll skills for resumesouth carolina state board of accountancyspecimen of appointment letterprofessional biodata format for jobmedical coder job description salaryjob description full charge bookkeepercpa exam requirements vaaccounts payable specialist job description samplesample senior accountant resumesample job appointment letter formatprocurement job descriptions dutieshospital accountant job descriptionintent letter sample for job applicationbookkeeper responsibilities job descriptionkra of purchase managermaintenance job description resumecpa study coursesaccounts payable cv sampleaccounts payable resume exampleinvoice processing in oraclecfo cpevendor relations manager job descriptioncontroller resume examplescv example accountantcustomer service representative duties for resumeinsurance biller job descriptionemployment thank you letter templatebookkeeping invoice sampleentry level accountant cover letterbilling customer service representative job descriptionaccounts payable resumedata entry clerk job description samplepersonal finance advisor job descriptiontx cpa lookupcollections representative salaryaccounting clerk sample resumesample resume for data entry clerkresume templates for finance professionalsanalyst defsample resume canada formataccounts receivable manager resumeintercompany accountant salaryfinancial controller resume sampleaustralian resume samplescredit card collector job descriptiongleim free cperetail store job description for resumequalifications summary resume examplelitigation assistant job descriptionsample cv of accountantjob appointment letter format in wordaccountant salariesbookkeeper duties and responsibilitiesaccounts payable resume templatelegal accountant job descriptionp&l responsibility resumebusiness analyst resume samplesaccounts payable job descriptionaccounts payable jobs in marylandadministrator job description samplebookkeeping clerk job descriptionaccounts receivable supervisor job descriptioncpa salary usaaccount payable clerk duties and responsibilitiescollections resume samplecpa resume sampleaccounting staff salary philippinesroger cpa exam reviewaccounts payable processorcredit assessor job descriptionsample cover letter mbaaccounts receivable billing clerk job descriptionfield accountant job description