Excited man

AJT | Collections Manager Job Description

what where
job title, keywords or company
city, state or zip

Collections Manager


The position of Collections Manager is responsible for overseeing the collection efforts of approximately $30m accounts receivable balances for 10 different companies. The manager is also responsible for the supervision of the collections and cash applications staff. (currently a team of 8). In addition, the Manager will also work closely with outside Collection Agencies as well as performing credit and collections for the largest and most sensitive customer accounts. The Manager would also work closely with the Controller concerning Corporate HQ General Ledger matters, Bankruptcies and semi-annual audit reporting requests. The job does not require performing credit analysis on potential customers.


  • Based on the Monthly Aging, collections letters are to be sent to all customers with balances less than $1,000 that are over 60 days past due as well as customers with balances greater than $1,000 that are over 60 days past due. Accounts over 90 days past due receive a Payment Demand Letter with the promise of service interruption if payment is not received within ten business days.
  • Placing direct phone calls and E-mails to customers that are past due.
  • Works closely with the Billing Department to implement processes and policies that contribute to accurate invoicing.
  • If service were to be stopped for non-payment, this position would be responsible for approving the sending of a final demand letter.
  • Turning accounts over to an outside Collections Agency after 60 days of collection efforts, service having already been stopped and the amount due is greater than $500.
  • Relays to Controller any and all accounts that need to be written off to bad debt.
  • Maintains Bankruptcy files on customers within the assigned Company Numbers.
  • Prepares documentation necessary to create the Credit or Debit Memo necessary to true up a customer account.
  • Oversees and assists with the clean up of RU’s (unapplied receipts), short paid invoices and Charge Backs.
  • Addressing ongoing customer complaints concerning billing or service rendered and works on complaints of service failures with designated departments.


  • High School diploma (or G.E.D.) and a college degree is required.
  • This position requires the incumbent to have at least 5 years of experience in collecting, accounts receivable or a related area.
  • This position requires good written, oral and reading communication skills in order for the incumbent to accurately obtain, interpret and transcribe a variety of communications and instructions.
  • Proficiency with Microsoft Office for Windows (Outlook, Word, and Excel) is required.
  • This position requires excellent interpersonal skills and the ability to adjust and interact with all levels of personnel.
  • Incumbent must be multitask oriented, organized, set priorities and meet deadlines and take pride in one’s work.
  • Has supervisory responsibilities on special projects concerning Collections.

< Back to Job Descriptions Library



Search Accounting Jobs

Sample Accounting Resumes

Accounting Degree Online

| |


Featured Accounting Schools

BS Accounting, BS Business/Accounting, MBA Accounting, MS Accountancy

AA Accounting, BS Business Administration
AAS Accounting
BS Accounting, MS Accounting

© 2012 | Contact Us | Site Map | | | | About Us | Follow us

Related pages

burr pilger mayer salarycollections clerk job descriptionresume verbiage examplesresume skills examples customer servicecover letter internal auditorb2b account manager job descriptionaccount payable sample resumeobjective for bank resumesample resume format for experienced professionalswebsites to post resumesenior accountant sample resumecredit risk business analyst resumesenior cashier job descriptionsample resume for tax accountantprocurement duties job descriptionbuying manager job descriptiongeneral ledger accountant dutiessample of objectives in resume for hotel and restaurant managementjob description for accounts payable specialistresume objective for accounting internshipfiling job descriptionresume for realtoraccounts receivable job descriptionsforensic auditor salaryaccounts payable job titlesinventory management resume samplebookkeeping skills for resumemedical billing job description for resumetreasurer job descriptionmerchandise controller job descriptionentertainment resume templateentry level accounting resumewhats a cfodefine clerical dutiesstarting salary for an accountantbank auditor job descriptionmanager's report sampleaccounting resume for fresh graduatessample of cover letter for accountantpwc webcastssample resume australiaduties and responsibilities of accountant assistantcareer summary examples for accountantaccounts payable goals sampleaustralian resume samplescover letter accountantcpa manitoba jobscover letter for accountant positionhow to become a treasury analystcpa exam reviewsexample of core competencies in resumeat&t call center hiring processcpe writing samplespurchase coordinator resumeduties and responsibilities of audit assistantproforma for resumeentry level accountant job descriptionresume of accountant assistantentry level resume examples with no work experienceaustralian cv template for freebank operations manager resumecpa review courseaccountant cover letter docsample ledger sheetaverage salary for accounting clerkfargo accounting jobsmba cover letter examplesaccounts receivable job duties responsibilitiesinside sales job description templateaccounts receivable roll forwardgleim account loginaccounting jobs nhreconciling payrollbookeeper resumeadp employee reviews